Use Custom Entries
Forum and its discussion forums are very customizable. Your forum manager can configure and customize the discussion forum to meet your exact needs. As another option, your organization can hire SiteScape to customize the software for you.
There are three types of customized discussion forums: customizations that affect an entire discussion forum, limited ones that apply only to individual entries within a discussion forum, or ones that are designed by your forum manager to be unique to your organization.
The following customizations affect individual entries within both standard and customized discussion forums:
If you would like to try one or more of these prepackaged customizations, and if they are not currently present in your zone, ask your workspace manager to create a customization for you.
Your forum manager can also define custom commands and workflow processes that are unique to your organization. Therefore, the steps required to use these customized entries must be described and documented by the forum managers who create them.
Custom commands are standard discussion entries that have one or more extra items on the page (for example, lists, tables, or labels that provide specific information, such as the type of computer you are using, the name of your department, and more). Workflow processes are discussion entries that follow a defined and orderly process, in which certain users, in a certain order, must take specific actions on the entry. (For example, purchase-order, document-review, resume-review, sales-lead, and help-desk are all workflow processes.)
|How do you...|
|Use filtered discussion forums|
|Use discussion-only forums|
|Use moderated forums|
|Use private forums|
|Edit CAD files|
|Use the document review process|
|Use the instant polling customization|
|Learn more about custom commands|
|Learn more about Workflow|